Privacy Policy

Introduction

This Privacy Policy explains how Code Craft Website Solutions ("we," "us," or "our") collects, uses, and protects your personal information. We are committed to ensuring your privacy and protecting any personal data you share with us, in compliance with applicable local data protection laws.

Information We Collect

When you submit our contact form, we collect the following information to process your inquiry, ensure the security of our services, and improve user experience. The information collected includes:

  • Full Name
  • Email Address
  • Subject (of your message)
  • Message Content
  • Consent (your agreement to our data collection terms)
  • IP Address (for security, anti-spam, and rate limiting purposes)
  • Approximate Geolocation (derived from your IP address, for analytical purposes and to understand general user location)
  • Browser and Device Information (User Agent, e.g., browser type, operating system, for troubleshooting and service improvement)
  • Submission Timestamp (the date and time your form was submitted)

We do not collect or track other personal information without your explicit consent.

How We Use Your Information

The information you provide through our contact form is used solely for:

  • Responding to your inquiries
  • Delivering requested services
  • Communicating about your project
  • Maintaining the security and integrity of our contact form (e.g., preventing abuse)
  • Internal analytical purposes to improve our services

We do not sell your personal information to third parties.

Data Storage and Security

Your information is stored securely in our MongoDB database with the following measures:

  • Encrypted storage
  • Secure access controls
  • Regular security updates
  • Automatic deletion after 30 days

We are committed to complying with applicable local data protection laws in handling your personal data.

Your Rights

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to withdraw consent at any time
  • Right to request a copy of your data

Data Retention

We retain your contact information for a maximum of 30 days after submission, after which it is automatically deleted from our systems.

Children's Privacy

Our website and services are not directed to individuals under the age of 13 (or a higher age if stipulated by local law, e.g., 16 in some jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us through our contact form.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: June 04, 2025